Terms of Service
Last updated: July 10, 2026
1. Agreement
These Terms of Service ("Terms") govern your access to and use of Piklum ("the Service", "the App"), a Shopify app for AI-powered product photo enhancement operated by Ange Labs, a sole proprietorship registered in France (SIRET 10537034000017).
By installing Piklum on your Shopify store, you accept these Terms in full. If you disagree, do not install or use the App.
2. Description of the Service
Piklum provides Shopify merchants with the following features:
- AI-powered background removal on product photos
- Automated SEO alt text generation in French and English
- Bulk processing of multiple products at once
- Automatic writing of enhanced results to your Shopify product pages
- History tracking with 1-click rollback
Features may evolve over time. We reserve the right to modify, add, or remove features to improve the Service.
3. Eligibility and account
To use Piklum, you must:
- Have an active Shopify store
- Be at least 18 years old or represent a legal entity
- Have the authority to accept these Terms on behalf of your business
- Comply with Shopify's Terms of Service
You are responsible for maintaining the security of your Shopify account and for all actions taken through your account.
4. Subscription plans and payment
Piklum offers three subscription plans, billed monthly through Shopify Billing:
- Starter — $29/month, 100 photos/month
- Growth — $79/month, 500 photos/month
- Pro — $199/month, 2,000 photos/month
All payments are processed by Shopify. We do not collect or store payment card information. For details on Shopify Billing, refer to Shopify's billing documentation.
5. Free trial and cancellation
Every plan includes a 7-day free trial. You will not be charged during the trial period. Billing begins automatically on day 8 unless you cancel before then.
You can cancel your subscription at any time from your Shopify admin. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.
6. Usage quotas and fair use
Each plan includes a monthly photo processing quota. Once the quota is exceeded, you must upgrade your plan or wait for the next billing cycle to process more photos.
We reserve the right to suspend or terminate accounts that abuse the Service, including but not limited to:
- Attempting to bypass quota limits through automation
- Reselling Piklum output as a standalone service
- Using the Service for illegal content
- Reverse-engineering or copying the Service
7. Intellectual property
Your content stays yours. You retain full ownership of your product images and any enhanced versions produced by Piklum. We do not claim any rights over your content.
Piklum, its logo, and its source code remain the exclusive property of Ange Labs. You may not copy, modify, distribute, or reverse-engineer the Service.
8. Service availability
We strive for 99% uptime but cannot guarantee uninterrupted service. Piklum depends on third-party services (Shopify, remove.bg, Anthropic, Cloudflare) whose availability is outside our control.
Scheduled maintenance will be communicated at least 24 hours in advance when possible.
9. Limitation of liability
To the maximum extent permitted by law, Piklum and Ange Labs are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Errors in AI-generated content (alt text, background removal quality)
- Third-party service outages (Shopify, remove.bg, Anthropic, Cloudflare)
Our total liability for any claim arising from these Terms is limited to the amount you paid in the 12 months preceding the claim.
10. Termination
You may uninstall Piklum from your Shopify admin at any time. Upon uninstallation:
- Your subscription is cancelled immediately
- Enhanced images already added to your products remain in your store
- Your enhancement history is deleted within 30 days
We reserve the right to terminate accounts that violate these Terms without prior notice.
11. Modifications to these Terms
We may update these Terms from time to time. Significant changes will be notified via email or in-app notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.
12. Governing law and disputes
These Terms are governed by the laws of France. Any dispute will be resolved through the competent courts of France, unless mandatory consumer protection law requires otherwise for your jurisdiction.
13. Contact
For any question about these Terms:
- Email: [email protected]
- Website: https://piklum.com